TikTok Shop Operations Executive

About Bloomentum

Bloomentum is a fast growing brand group building global direct to consumer businesses across apparel, beauty, lifestyle and family categories. We are committed to product excellence, customer centricity and scalable operations. Bloomentum is a place where young Vietnamese talents come together, united by the 3S mindset: Smart in thinking, Simple in approach, and Scalable by design. We dream boldly, execute with discipline, and build global brands with clarity, intention and long term vision.

The role

At Bloomentum, we see TikTok Shop as more than just another sales channel - it is a growth engine for our DTC Brands. 

We are looking for a TikTok Shop Operations Executive to help build and grow this channel across our brands and international markets. You will be hands-on in the day-to-day operation of TikTok Shop, while also driving growth through Creator & Affiliate Booking, Shop Campaigns, TikTok Ads. 

This is not just a Shop Operations role, you will be expected to look at the numbers, understand what is driving GMV, identify what is working, and turn those learnings into the next action to improve and scale the channel. 

What you’ll do:

1. TikTok Shop Operations 

  • Manage and maintain product listing on TikTok Shop, product information, images, SKUs, pricing, inventory, and product status.
  • Set up and manage vouchers, discounts, bundles, flash sales, and other promotional programs.
  • Support the execution of TikTok Shop campaigns and platform events.
  • Ensure product, pricing, and promotional information is accurate and up to date.
  • Monitor daily Shop operations and proactively resolve issues related to products, listings, promotions, and orders.
  • Coordinate with TikTok Shop KAM and relevant partners when needed. 

2. Creator & Affiliate Booking 

  • Research and identify relevant TikTok Creators, KOCs, KOLs, and Affiliates based on product and campaign objectives.
  • Proactively reach out to creators, communicate collaboration opportunities, negotiate terms, and manage bookings.
  • Build and maintain a pipeline of potential and active creators.
  • Coordinate product seeding, sample requests, commission, and posting schedules.
  • Follow up with creators to ensure agreed content is published according to schedule.
  • Monitor creator and affiliate performance and identify high-performing creators for further collaboration.

3. TikTok ads & Performance 

  • Set up and manage TikTok Ads to support TikTok Shop sales and creator campaigns.
  • Coordinate with external content/video partners to receive and utilize video assets for Ads and Shop campaigns.
  • Monitor and analyze key performance metrics, including GMV, Orders, Revenue, Conversion Rate, Ad Spend, ROAS, and Affiliate Revenue.
  • Track performance across Shop, Campaigns, Creators/Affiliates, and Ads to understand what is driving results.
  • Test and optimize campaigns based on performance, and identify high-performing products, Creators, content, and campaigns for further scaling.
  • Prepare regular performance reports and translate insights into actionable improvements for TikTok Shop growth.

What we’re looking for 

  • Minimum 2 years of experience in TikTok Shop, E-commerce Operations, or a similar role. 
  • Hands-on experience with TikTok Shop Seller Center and day-to-day shop operations.
  • Strong understanding of the TikTok Shop ecosystem, platform operations, promotional mechanics, and traffic-driving strategies.
  • Proven track record of driving GMV growth and improving key performance metrics through TikTok Shop.
  • Strong analytical and commercial mindset with the ability to interpret data, identify growth opportunities, and make data-driven decisions.
  • Ability to manage multiple campaigns, priorities, and deadlines simultaneously in a fast-paced environment.
  • Excellent communication and cross-functional collaboration skills.
  • Good command of English (written and spoken) is an advantage.
  • Takes full ownership of assigned goals and drives them to completion independently.
  • Skilled in goal management, KPI tracking, performance analysis, and continuous optimization.
  • Strong problem-solving, critical thinking, and decision-making skills.

What we’re excited to offer you:

  • Basic salary: 14,000,000 VND – 22,000,000 VND/month (based on experience and capability).
  • Business performance commission tied directly to revenue and channel growth results.
  • Milestone-based performance bonuses for achieving and exceeding key business targets.
  • Full salary during probation period (up to 2 months).
  • Salary review every 6 months.
  • 13th and 14th month bonuses based on company and individual performance.
  • Full benefits in accordance with Vietnamese Labor Law (Social Insurance, Health Insurance, annual leave, public holidays, Tet bonus, etc.).
  • Complimentary products from across our brand portfolio.
  • Own and lead one of the brand’s most important growth channels on TikTok, with direct impact on business performance and revenue growth.
  • Work closely with TikTok teams through exclusive beta programs, platform partnerships, and major growth initiatives.

Team Management

Reports to: CEO.

Working Location

On-site,

Hong Kong Tower, 243A De La Thanh Str, Hanoi

Working Hours

Monday - Friday: 9:00 AM to 18:00 PM, with a 1-hour lunch break.

Employment Type

Full-time, On-site.

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